In Zoho Cliq, a Thread is started by clicking the reply option on any existing message. Subsequent replies appear in a side panel attached to the original message rather than in the main channel feed. The channel shows only a summary indicator that a thread exists and how many replies it has. All thread participants are notified of new replies. Threads work in channels and in group Direct Messages.
Use a Thread whenever a message prompts a detailed back-and-forth that only some channel members need to follow, such as a technical discussion about a bug report, a debate about a proposal, or follow-up questions on an announcement. Reply in the main channel only for brief acknowledgements that are genuinely relevant to everyone. Teams that ignore threading often end up creating separate channels for discussions that could have lived in one place with proper threading.
Threads in Zoho Cliq are not the same as starting a new channel; they are ephemeral conversations tied to a single message. If a threaded discussion reveals a topic that needs permanent tracking or a dedicated space, consider creating a new channel or capturing the decision in a separate tool. Be aware that users who join a channel after a thread was started may not immediately notice that an important discussion happened in a thread versus the main feed.
Only members who have interacted with the thread, either by starting it or replying to it, receive notifications for new thread replies by default. Other channel members see a thread indicator on the original message but are not notified of each reply. This is precisely the behaviour that keeps channels from becoming noisy when detailed sub-discussions are happening in threads.
Yes. Thread messages are indexed and included in Cliq’s global search just like regular channel messages. You can search by keyword and filter results to a specific channel. If a thread contains an important decision or piece of information, it will surface in search results even though it is collapsed in the main channel view.
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