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Zoho Billing: Subscription & Recurring Billing Setup, Pune

Subscription billing, usage-based pricing, recurring invoicing, and revenue recognition. Built for SaaS, membership, and subscription businesses that need billing on autopilot.

Finance & Operations

Recurring revenue, managed automatically.

Zoho Billing (formerly Zoho Subscriptions) is a subscription management and recurring billing platform purpose-built for businesses with recurring revenue models. It handles plan creation, subscription lifecycle management, automated invoicing, payment collection, dunning for failed payments, and revenue recognition, all in one system connected to your CRM and accounting.

At Aaxonix, we configure Zoho Billing around your specific pricing model, whether that's flat-rate plans, tiered pricing, per-seat billing, usage-based metering, or hybrid combinations. We set up your subscription plans, trial periods, proration rules, coupon logic, and customer portal so your billing runs on autopilot and customers can self-serve upgrades and payment changes.

Fully automated billing cycles

Invoices generated, payments collected, and accounting entries posted without manual intervention.

MRR & churn dashboards

Track monthly recurring revenue, churn rate, ARPU, and lifetime value with built-in subscription analytics.

Self-service customer portal

Customers manage plans, update cards, and download invoices without contacting your support team.

Key Features

Subscription billing that scales with your revenue.

Subscription Management

Create plans with multiple pricing tiers, billing intervals (monthly, quarterly, annual), trial periods, setup fees, and add-ons. Manage upgrades, downgrades, and cancellations with automatic proration.

Recurring Invoicing

Invoices are auto-generated at each billing cycle with the correct amounts, taxes, and proration. Customers receive branded invoices with online payment links. Past-due invoices trigger automated reminders.

Usage-Based Billing

Meter usage by API calls, storage, active users, bandwidth, or any custom metric. Define flat, per-unit, tiered, or volume pricing. Charges are calculated automatically at the end of each billing period.

Revenue Recognition

Automatically recognise revenue across billing periods per accounting standards. Deferred revenue tracking, journal entries, and revenue schedules sync to Zoho Books for audit-ready financials.

Dunning Management

Recover failed payments with configurable retry schedules and automated email reminders. Set rules for what happens after all retries fail, pause, downgrade, or cancel the subscription.

Customer Portal

Branded self-service portal where customers view invoices, update payment methods, switch plans, apply coupons, and manage their subscription, reducing support tickets and improving retention.

Who It's For

For businesses built on recurring revenue.

SaaS Companies

Software companies with monthly/annual plans, per-seat pricing, usage metering, and trial-to-paid conversion funnels that need automated billing at scale.

Membership Businesses

Associations, clubs, and communities that manage member subscriptions, renewal reminders, tiered access levels, and annual dues collection.

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Media & Publishing

Digital publishers, newsletter platforms, and content businesses with paywall subscriptions, freemium tiers, and reader revenue models.

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Gym & Fitness

Fitness centres, yoga studios, and sports clubs managing monthly memberships, class packs, personal training subscriptions, and family plans.

Co-Working Spaces

Shared workspace providers with desk/cabin subscriptions, meeting room credits, add-on services, and usage-based billing for printing or amenities.

Subscription Box Brands

D2C brands shipping curated boxes on a recurring schedule with plan customisation, pause/skip options, and payment retry for failed deliveries.

Our Process

How we set up Zoho Billing.

1

Discovery & Scoping

We map your pricing model, subscription plans, billing cycles, trial logic, payment gateways, and revenue recognition requirements. We document every plan variant, add-on, coupon rule, and edge case before beginning configuration.

2

Architecture & Configuration

We create your product catalogue, pricing plans, billing intervals, tax rules, and dunning schedules. Payment gateway (Razorpay/Stripe) is connected and tested. Customer portal is branded with your logo, colours, and self-service permissions.

3

Data Migration & Testing

We import existing subscribers, their plan assignments, billing history, and payment methods. End-to-end testing covers subscription creation, invoice generation, payment collection, failed payment retry, upgrade/downgrade, and accounting sync.

4

Training & Go-Live Support

Training sessions for your billing team, customer success team, and finance team covering subscription management, dunning handling, revenue reports, and customer portal administration. 30 days of post-go-live support included.

Integrations

Zoho Billing connects with your entire stack.

Zoho Books

Zoho Books

Auto-post subscription invoices and revenue entries to accounting.

Zoho CRM

Zoho CRM

Convert CRM deals to subscriptions with plan auto-assignment.

Razorpay

Razorpay

Collect recurring payments via UPI, cards, net banking, and wallets.

Stripe

Stripe

International payment processing with card-on-file and auto-retry.

PayPal

PayPal

Accept PayPal payments for international subscribers.

Zoho Analytics

Zoho Analytics

MRR, churn, ARPU, and LTV dashboards for subscription analytics.

Zoho Sign

Zoho Sign

E-signatures on subscription agreements and contracts.

Slack

Slack

Get notified on new signups, cancellations, and failed payments.

FAQ

What clients ask about Zoho Billing.

Yes. Zoho Billing supports metered billing where charges are based on actual usage. API calls, storage, active users, or any custom metric. You define pricing tiers (flat rate, per-unit, tiered, or volume-based) and Zoho calculates charges automatically at each billing cycle based on reported usage data.

Dunning management automates payment recovery for failed charges. When a payment fails, Zoho Billing retries the charge on a schedule you define (e.g., retry after 3, 7, and 14 days). It sends customisable email reminders at each retry. If all retries fail, you can configure it to pause or cancel the subscription automatically.

Yes. Zoho Billing integrates with Razorpay, which supports UPI, net banking, cards, and wallets popular in India. It also supports Stripe and PayPal for international customers. We configure the payment gateway during setup and test the full subscription-to-payment flow before go-live.

Yes. Zoho Billing includes a customer portal where subscribers can view invoices, update payment methods, upgrade or downgrade plans, and manage their account without contacting your support team. We customise the portal with your branding and configure which self-service actions are available.

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Need help with Zoho Billing?

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