Bigin by Zoho. Simple Pipeline CRM Setup & Support, Pune
The simplest CRM for small teams who need pipeline visibility without the complexity of a full CRM. Quick to set up, easy to customize, and backed by hands-on support.
Pipeline CRM that your team will actually use, from day one.
Most small teams do not need a full CRM. They need a clean pipeline view, a way to track deals, and basic follow-up reminders. Bigin by Zoho delivers exactly that, pipeline management stripped down to the essentials, with a learning curve measured in minutes instead of weeks.
Aaxonix sets up Bigin so it matches your actual sales flow from day one. We configure your pipelines, import your contacts, connect your email, and train your team, typically in under a week. And when you outgrow Bigin, the upgrade path to Zoho CRM is seamless.
Bigin's simplicity means setup, data import, and training happen fast
One of the most affordable pipeline CRMs available for small teams
When you outgrow Bigin, all your data migrates cleanly to Zoho CRM
Everything a small team needs to manage deals, nothing more.
Pipeline Views
Kanban-style deal boards with drag-and-drop stage movement. See every deal at a glance, filter by owner or stage, and spot stuck deals instantly.
Deal Tracking
Track deal value, expected close date, and probability. Attach notes, files, and activity logs to each deal so nothing gets lost between conversations.
Email Integration
Connect Gmail or Outlook. Emails auto-associate with contacts and deals. Send and receive directly from Bigin directly from the app.
Workflow Automation
Simple if-then rules for follow-up emails, task creation, and field updates. Automate the repetitive parts of your sales process using clicks, not code.
Connected Pipelines
Create separate pipelines for different processes, sales, onboarding, renewals, and link them so deals flow naturally from one stage to the next.
Mobile App
Full-featured iOS and Android app. Log calls, update deals, and check pipeline status from the field. Works offline and syncs when connected.
Built for teams that need simplicity, not enterprise features.
Startups
Early-stage companies that need pipeline discipline without the overhead of configuring a full CRM. Get structure around your sales process from day one.
Small Sales Teams (2–15 people)
Teams that have outgrown spreadsheets but do not need Blueprints, scoring rules, or territory management. Bigin gives you visibility without complexity.
Freelancers & Consultants
Solo professionals tracking proposals, client relationships, and project pipelines. Bigin's free tier and low-cost plans are ideal for independent workers.
Service Businesses
Plumbers, electricians, agencies, and other service providers who need to track leads, quotes, and jobs in a simple pipeline minus the CRM bloat.
Agencies
Creative, digital, and marketing agencies managing client acquisition pipelines. Track pitches, proposals, and retainer renewals in connected pipelines.
Real Estate Brokers
Individual brokers or small firms tracking property inquiries, site visits, and closings. Simple enough to use between showings on mobile.
How we set up Bigin.
Discovery & Scoping
We understand your deal flow in a 60-minute call, pipeline stages, team roles, and where deals currently get lost. For Bigin, this is quick and focused.
Architecture & Configuration
We set up your pipelines, custom fields, workflow automations, and email integration. We also configure connected pipelines if you manage multiple processes (sales + onboarding, for example).
Data Migration & Testing
We import your contacts and deals from spreadsheets, Google Contacts, or your current tool. Every pipeline stage and automation is tested before your team touches it.
Training & Go-Live Support
A focused 90-minute training session for your team covering daily workflows, deal management, and mobile app usage. We provide one week of post-launch support for questions.
Bigin connects with your entire stack.
Native upgrade path. Migrate all pipelines, contacts, and deals when you are ready to scale.
Generate invoices from deals. Sync customer data between pipeline and accounting.
View support context alongside deals. Know if a prospect has open tickets before calling.
Two-way email sync. Send and receive Gmail messages from within Bigin deal records.
Microsoft 365 email integration. Emails auto-associate with contacts and deals.
Send WhatsApp messages to contacts directly from deal records. Conversations logged automatically.
Connect Bigin to 5,000+ apps. Automate lead capture from forms, ads, and other sources.
Get deal notifications in Teams channels. Update pipeline status right from your chat.
What clients ask about Bigin.
Bigin is built for small teams that need pipeline visibility without enterprise complexity. It has fewer modules, simpler customization, and a faster learning curve. Zoho CRM is for teams that need advanced automation, Blueprints, CPQ, and multi-department workflows. Think of Bigin as the on-ramp to Zoho CRM.
Bigin offers a free plan for single users. The Express plan starts at approximately ₹500/user/month (billed annually) and the Premier plan is around ₹800/user/month. It is one of the most affordable pipeline CRMs available, especially for teams under 15 people.
Yes, Zoho provides a native migration path from Bigin to Zoho CRM. Your pipelines, contacts, deals, and activity history transfer over. Aaxonix handles these upgrades regularly, we ensure your data structure maps cleanly to the more advanced CRM modules.
Absolutely. Bigin works well for B2B teams with straightforward deal cycles, typically under 5 pipeline stages and fewer than 15 reps. If your B2B process involves complex multi-stakeholder approvals or territory management, you will likely outgrow Bigin and should consider Zoho CRM from the start.
Products that work with Bigin.
Services that help you get the most from this product.
Need help with Bigin?
Stuck between options? We'll map your requirements and tell you what actually fits. Free 60-minute call.