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Zoho CRM

Quotes Module

The Quotes Module in Zoho CRM is used to create formal price proposals for customers. A Quote lists products or services with quantities, unit prices, discounts, and taxes, and can be sent as a branded PDF directly from the CRM or converted into a Sales Order once accepted.

The Quotes Module in Zoho CRM is used to create formal price proposals for customers. A Quote lists products or services with quantities, unit prices, discounts, and taxes, and can be sent as a branded PDF directly from the CRM or converted into a Sales Order once accepted.

What is the Quotes Module in Zoho CRM?

A Quote in Zoho CRM is a commercial proposal that formalises a price. Quotes are linked to a Deal and a Contact or Account. They contain a line-item table pulled from the Products Module, plus discount, shipping, and tax calculations.

Once a Quote is accepted by the customer, it can be converted to a Sales Order with one click. All line-item data carries over, eliminating re-entry. If Zoho Books is connected, the Sales Order can be further converted to an Invoice in Books, creating a seamless quote-to-cash flow.

Quote Stages

A Quote moves through stages: Draft, Delivered, On Hold, Declined, Accepted. These stages trigger status-based automation – for example, a Workflow Rule can notify the sales manager when a Quote moves to Accepted.

Industry Example

Professional Services: A consulting firm uses Zoho CRM Quotes to send project proposals. The line items are services (Discovery Workshop, Implementation, Training) each with a fixed price. The Quote PDF uses a branded template. When the client signs off, the Quote is converted to a Sales Order, and the project kicks off with the order on record.

Frequently Asked Questions

What is the Quotes Module in Zoho CRM?

The Quotes Module in Zoho CRM is used to create formal price proposals for customers. A Quote lists products or services with quantities, unit prices, discounts, and taxes, and can be sent as a branded PDF directly from the CRM or converted into a Sales Order once accepted.

Can a Quote in Zoho CRM be converted to a Sales Order?

Yes. When a Quote is accepted, it can be converted to a Sales Order in one click. All line items, pricing, and customer details carry over automatically.

Does Zoho CRM integrate Quotes with Zoho Books?

Yes. When Zoho CRM is connected to Zoho Books, a Sales Order created from a Quote in CRM can be pushed to Books and converted to an Invoice, creating a complete quote-to-cash workflow.

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