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Zoho Desk + Zoho CRM + Exotel: Cloud Telephony for Indian Customer Service
On this page Indian customer service teams face a specific set of constraints that generic telephony guides never address: TRAI-regulated…
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On this page Switching from Zendesk to Zoho Desk is one of the most common helpdesk migrations for growing support…
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Connect Zoho Desk with Slack for real-time ticket alerts, SLA breach escalations, channel-per-department routing, and agent collaboration directly from Slack.
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Zoho Desk Setup Guide for Indian Support Teams
Set up Zoho Desk for Indian businesses: multi-channel ticketing, SLA policies, CRM integration, knowledge base, and WhatsApp support.
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How to set up Zoho Desk for customer support in India: ticket routing, SLAs, knowledge base, and integration with CRM…