User management in Zoho WorkDrive encompasses all the actions an organisation admin takes to control who has access to the WorkDrive environment. This includes inviting new users, assigning them to teams, setting their permission levels in relevant Team Folders, and deactivating or removing users who leave the organisation.
Admins manage users from the Admin Console. New users can be invited individually by email or provisioned in bulk through a CSV import. Each user is assigned to one or more teams. When a user is assigned to a team, they automatically gain access to that team’s folders at the default permission level, which the admin or folder owner can adjust.
When an employee leaves the organisation, admins can deactivate their WorkDrive account from the Admin Console. Deactivation revokes the user’s access immediately while preserving all their files and activity logs. Admins can then transfer ownership of the departing user’s files to another team member, ensuring no content is lost during offboarding.
Yes. Zoho WorkDrive can be integrated with Zoho People or an external identity provider using SCIM or directory sync tools. This allows automatic user provisioning and deprovisioning based on HR system data, so new employees are set up in WorkDrive on their first day and access is revoked immediately when they are offboarded.
When a user account is deactivated in Zoho WorkDrive, their files in My Folder remain in the system and are accessible to organisation admins. Admins can transfer ownership of these files to another user or export them before permanently deleting the account. Files in Team Folders continue to be accessible to other team members regardless of the original uploader’s account status.
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