A Shift in Zoho People defines a standard working schedule — including start time, end time, total working hours, and break duration — that is assigned to a group of employees. Shifts determine when employees are expected to be working and how attendance deviations are evaluated.
A Shift is a named working schedule configuration. For example, a Day Shift might be 9:00 AM to 6:00 PM with a one-hour lunch break, totalling 8 working hours. A Night Shift might be 10:00 PM to 7:00 AM. Each shift definition includes the expected start and end times, the total required hours, and any grace period for late arrivals.
Shifts are assigned to employees either permanently (for fixed-schedule workers) or through a Shift Schedule for rotating or variable schedules. An employee’s attendance is always evaluated against the shift they are assigned on that particular day.
Zoho People flags deviations from the assigned shift: late arrivals, early departures, insufficient hours worked. These flags can trigger approval workflows, notify managers, or automatically mark the day as a half-day or LOP based on the configured policy.
Industries like manufacturing, hospitality, and BPO commonly run multiple shifts (morning, afternoon, night). Zoho People supports configuring as many shifts as needed and assigning employees to rotating shift rosters.
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