A purchase return in Zoho Inventory records the return of goods to a vendor. This typically occurs when items arrive damaged, do not match the purchase order specification, or exceed the required quantity. A purchase return reduces your stock on hand and generates a vendor credit.
Create a purchase return from the original vendor bill or goods received note, specifying the items and quantities to return. Once confirmed, stock decrements and a vendor credit is created. You can apply the vendor credit against a future vendor bill or request a cash refund.
Maintain clear records of purchase returns for vendor dispute resolution and audit purposes. Note the reason for return on each record to build data on vendor quality performance over time.
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