A People Role in Zoho People is a permission profile that controls what actions a user can perform and what data they can access within the HR system — such as HR Administrator, Manager, or Employee. Roles ensure that sensitive HR data is only accessible to authorised users.
Roles in Zoho People define what each type of user can see and do in the system. An HR Administrator can access all employee records, configure leave policies, and approve any request. A Manager can see their direct reports’ data and approve their requests but cannot see other employees’ sensitive information. An Employee can only see their own data through the ESS portal.
Zoho People comes with default roles (HR Admin, Manager, Employee) that cover most organisations. Custom roles can be created for special requirements — for example, a Payroll Specialist role that can access compensation data but cannot modify leave policies or employee contracts.
Each role has a permission matrix that controls access at the module level (which modules are visible), the field level (which fields are visible or editable), and the record level (which employees’ records can be accessed). This fine-grained control ensures HR data governance without restricting legitimate access.
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