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Zoho Books

Payment Link

A payment link in Zoho Books is a shareable URL that directs a customer to a secure payment page where they can…

A payment link in Zoho Books is a shareable URL that directs a customer to a secure payment page where they can pay a specified amount online, used for quick collections, advance deposits, and ad-hoc payments without a full invoice workflow.

Creating a Payment Link in Zoho Books

Go to Sales, then Payment Links, and click New Payment Link. Enter the payment amount, a description the customer will see on the payment page, an expiry date after which the link becomes inactive, and the customer’s name or email. Zoho Books generates a unique URL. Share it via email, WhatsApp, or SMS. The customer clicks the link, chooses their payment method (UPI, card, net banking, or wallet), and pays securely.

Recording Payments from Links

When a customer completes payment via the link, Zoho Books automatically records the transaction and sends a receipt to the customer. The amount is posted to your bank account and the income account you configured for the link. If the link was sent to a specific customer, the payment appears in that customer’s transaction history in Zoho Books, maintaining a complete record.

Payment Links vs. Invoices

Use a payment link when you need to collect quickly and the transaction does not require a formal GST invoice. For any taxable supply, you are obligated under GST to issue a proper invoice. Payment links are best suited for collections from unregistered consumers, small deposits, or internal fund transfers. For B2B transactions, raise a proper invoice and use the invoice’s Pay Now button or share the invoice link directly from Zoho Books.

Industry: Education — A Pune training institute collects workshop registration fees via payment links sent on WhatsApp. The link is set to expire after 24 hours to create urgency. Registrations are recorded automatically in Zoho Books as soon as payment is confirmed, eliminating manual cash collection records.
What is a Payment Link in Zoho Books?

A payment link in Zoho Books is a shareable URL that allows a customer to pay a specified amount online without the need for a formal invoice. It is used for quick collections, event registrations, deposits, and ad-hoc payments.

How do I create a payment link in Zoho Books?

Go to Sales, then Payment Links, click New Payment Link. Enter the amount, description, expiry date, and customer details. Zoho Books generates a shareable link that you can send via WhatsApp, email, or SMS.

Need help implementing this in Zoho?

Aaxonix is a certified Zoho implementation partner based in Pune. Architecture-first, no surprises.