Item (Inventory)

What is an Item in Zoho Inventory?

An Item is the master record for any product or service your business deals in. Every transaction in Zoho Inventory — buying from a supplier, selling to a customer, adjusting stock — references an item. The item record stores the name, description, SKU, unit of measure, pricing, tax rates, and current stock levels.

Item types

• Inventory Item: A physical product with stock tracked in the system. Stock levels go up with purchases and receipts; down with sales and shipments.
• Non-Inventory Item: A product that is sold but not tracked in stock — for example, a service or a one-time consumable.
• Service Item: A service offered to customers, with no physical stock. Used on invoices and sales orders.
• Bundle: A group of items sold together as a single unit at a combined price.

Item master data

Each item has a unique SKU, a sales price, a purchase price, preferred supplier, tax rates, and optionally a reorder point and preferred warehouse. This master data is used across all modules that reference the item.