Approval Workflow (People)

What is an Approval Workflow in Zoho People?

Approval Workflows in Zoho People define who must review and authorise each type of HR request before it is processed. Rather than HR having to manually chase approvals via email, the system automatically routes each request to the correct approver, sends reminders, and tracks the status of every pending approval.

Configurable workflow types

• Single-level: One approver (typically the reporting manager) is required.
• Multi-level: Requests must pass through multiple approvers in sequence — for example, reporting manager, then department head, then HR.
• Parallel: Multiple approvers review simultaneously, all must approve before the request proceeds.
• Conditional: The approval path changes based on request attributes — for example, leave requests longer than 10 days require additional HR approval.

Covered request types

Approval Workflows in Zoho People cover leave requests, attendance regularisation, travel requests, expense claims, onboarding tasks, separation requests, and custom form submissions.