AfterShip is a shipment tracking platform that aggregates tracking data from hundreds of carriers worldwide. Zoho Inventory’s AfterShip integration automatically updates shipment tracking status in Inventory and notifies customers with branded tracking pages, eliminating the need to check individual carrier portals.
When a shipment is created in Zoho Inventory with a tracking number, AfterShip monitors the parcel’s progress and pushes status updates back to Zoho Inventory. Customers receive automated email or SMS notifications at key milestones like In Transit, Out for Delivery, and Delivered.
AfterShip integration reduces customer enquiries about delivery status, improves post-purchase experience, and provides a centralised view of all shipments across carriers. It is particularly valuable for businesses shipping through multiple carriers or to international destinations.
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