360 Degree Feedback in Zoho People is a performance feedback mechanism where an employee is evaluated not just by their manager but also by peers, subordinates, and sometimes clients — providing a multi-perspective view of performance and behaviour.
360 Degree Feedback collects performance input from everyone who works closely with an employee: their direct manager (top-down), their peers (lateral), their direct reports if any (bottom-up), and occasionally external stakeholders like clients. The result is a comprehensive, multi-angle view of how the employee performs and collaborates.
This is more informative than a traditional manager-only review, which can be subject to individual bias. Multiple data points from different perspectives produce a more balanced and accurate assessment.
360 feedback works best as a development tool — helping employees understand how their behaviour is perceived — rather than as the sole basis for compensation decisions. Organisations that use it purely as a rating input often see political gaming of the feedback process.
Aaxonix is a certified Zoho implementation partner based in Pune. Architecture-first, no surprises.