How Kashtbhanjan Group Rolled Out Zoho Projects Across Four Verticals
Kashtbhanjan Group runs four very different businesses under one roof: fire protection services, spice exports, chemical exports and textiles. Each ran its projects in its own way, which made group-wide visibility hard. Aaxonix implemented Zoho Projects across all four verticals, giving every team one place to plan, track and deliver work, and giving leadership a single live view of the whole group.
The Problem
A diversified group has a coordination cost that a single-line business does not. Four teams, four kinds of work, and no common system to run any of it.
Four businesses, four playbooks
Fire-protection installations, spice and chemical export orders, and textile production each ran projects their own way. There was no shared method for planning, tracking and closing work.
No single view across teams
Task status, deadlines and hand-offs lived in scattered emails and spreadsheets. Leaders could not see, in one place, what each team was working on or where projects actually stood.
Resource and collaboration gaps
With people shared across export orders and installation projects, it was hard to see who was on what, balance workloads, or keep teams aligned on the next step.
The Solution Stack
Aaxonix configured one Zoho Projects setup that respects how each vertical works, delivered as a full Zoho implementation from requirements through training.
Structured workflows for every vertical
- Project templates and task lists tailored to each business line, from fire-protection installs to export order pipelines
- Milestones and phases so each project type follows a repeatable path
- Consistent stages for planning, execution and closure across all teams
Tasks, timelines and resources
- Task assignment with clear owners, due dates and dependencies
- Resource allocation and workload visibility across shared teams
- Timeline and Gantt views to keep delivery on schedule
Collaboration and visibility
- Team feeds, comments and document sharing kept in one place per project
- Dashboards and reports showing status across all four verticals
- One source of truth for both project teams and leadership
How Each Vertical Runs on Zoho Projects
The four businesses do very different work, so each got its own project structure inside the same system. Same platform, same reporting, but a shape that fits the job.
Site projects, from design to maintenance
Each installation runs as a project with stages for system design, supply, installation, testing and handover, followed by scheduled maintenance visits. Milestones and checklists keep every site moving and aligned to the standards each job has to meet.
Export orders, sourcing to dispatch
Each order moves through sourcing, quality control, processing, packaging and documentation as tracked tasks with owners and due dates. B2B and private-label orders stay on schedule, with nothing lost between procurement and shipment.
Shipments with compliance built in
Bulk and packaged chemical orders run as projects covering supplier vetting, quality assurance, regulatory documentation and secure logistics. Every cross-border shipment carries a clear task trail, so compliance steps happen in order and on time.
Production and export runs
Fabric, home textile and private-label orders run from sampling and production through quality checks to dispatch. Flexible production and varied buyer specifications are handled as structured projects rather than ad-hoc to-do lists.
Before vs. After
| Process Area | Before Zoho Projects | After Zoho Projects |
|---|---|---|
| Project setup | Each vertical planned work its own way | Standard templates per business line in one system |
| Visibility | Status scattered across email and spreadsheets | One dashboard showing every team’s projects |
| Task management | Ad-hoc lists, unclear ownership | Assigned tasks with owners, due dates and dependencies |
| Resource allocation | Hard to see who was on what | Workload and allocation visible across shared teams |
| Collaboration | Updates lost in inboxes | Shared feeds, comments and documents per project |
| Delivery | No consistent way to track timelines | Progress tracked against agreed timelines |
| Onboarding | New users learned by trial and error | Structured onboarding and training for all users |
Implementation Phases
Requirement gathering
- Mapped how each of the four verticals runs its projects
- Agreed goals and what good project visibility should look like
- Set the scope and success criteria for the rollout
Planning and workflow configuration
- Designed project templates, stages and task structures per business line
- Configured workflows, roles and reporting in Zoho Projects
- Built in best practices suggested during discovery
User onboarding
- Set up users, roles and access across the group
- Moved each team onto the new project system
- Migrated live work so nothing was left behind
Training and go-live
- Trained users on the setup for their own vertical
- Delivered within the agreed timelines
- Smooth transition with minimal disruption to ongoing operations
Results
The four verticals now plan and run projects the same way, in one system. Teams can see status, ownership and timelines at a glance, resources are balanced across shared work, and leadership has a single live view across the whole group. On-time project delivery improved by 42 percent and project control by 25 percent once every vertical planned and tracked work in the same system, and the rollout itself landed on time with minimal disruption to day-to-day operations.
The change is less about any single feature and more about a shared operating rhythm. A fire-protection site, a spice export order, a chemical shipment and a textile run all now live as structured projects, each with owners, due dates and a clear next step. Instead of asking around for status, managers open one view and see it. Instead of learning a new tool per team, everyone works the same way, which also makes it easier to onboard new people and start new projects. The consultants folded best practices into the setup during discovery, so the group did not just move its old habits into new software, it tightened how projects run.
“Our experience working with Aaxonix for the implementation of Zoho Projects has been excellent. Their consultants were responsive, knowledgeable, and proactive in suggesting best practices that helped us improve project visibility, task management, resource allocation, and collaboration across teams. The implementation was completed professionally and within the agreed timelines, with minimal disruption to ongoing operations.”
What This Means for Trading & Export Groups
Diversified groups lose time when each business line runs projects its own way. Putting every vertical on one project system, with shared templates, clear ownership and a single dashboard, turns scattered work into something leadership can actually see and steer, without forcing four very different businesses into one rigid mould.
Frequently Asked Questions
Because each vertical runs a different kind of work, project status and hand-offs end up scattered across email and spreadsheets. Zoho Projects gives every team one place to plan, assign and track work, so leadership can see and steer all four verticals from a single dashboard instead of chasing updates team by team.
With separate project templates, stages and task structures per business line, all inside one Zoho Projects setup. A fire-protection installation and a spice export order follow different steps, but both use the same system for ownership, deadlines, resources and reporting. Teams keep their own way of working while leadership gets one consistent view.
End-to-end delivery: requirement gathering, project planning, workflow configuration, user onboarding and training, with best-practice guidance for visibility, task management, resource allocation and collaboration. The rollout was completed within the agreed timelines, with minimal disruption to ongoing operations.
Compliance and documentation sit inside each export project as required tasks and checklists, so steps like supplier vetting, quality checks and regulatory paperwork are completed in order before a shipment moves. Because everything lives on the project record, teams can see at a glance what is done and what is still pending for every order, which matters for cross-border chemical and spice shipments.
No. Aaxonix delivered the implementation within the agreed timelines and moved each team onto Zoho Projects with structured onboarding and training, so the transition was smooth with minimal disruption to day-to-day work. Teams kept running live orders and installations while the new system was set up around them.
Yes. One project platform with vertical-specific workflows suits any group running different kinds of projects across business lines. You can see more of our work in our case studies, or talk to our team about your own setup.
