Trash in Zoho WorkDrive is a holding area for recently deleted files and folders. When a user deletes a file, it is moved to Trash rather than immediately and permanently erased. This gives users a recovery window to restore accidentally deleted items before they are permanently removed from the system.
Deleted items remain in Trash for a configurable number of days (typically 30 days, depending on the plan and admin settings). Users can view their personal Trash and restore items to their original location. Organisation admins have access to Trash across all teams and can restore or permanently delete items across the organisation, not just their own.
Files in Trash continue to count against the organisation’s storage quota until they are permanently deleted. If your organisation is approaching its storage limit, emptying Trash is one way to free up space. Admins can set automated Trash purge schedules to keep storage clean without manual intervention.
Yes, if you are a team admin or organisation admin. WorkDrive provides admins with visibility into the Trash for all team members, allowing them to restore files deleted by any member. Regular users can only restore files they themselves deleted, so escalation to an admin is needed for files deleted by others.
Yes. Users can permanently delete individual files from their Trash at any time before the automated purge. Admins can also empty the entire Trash for a team or organisation in one action. Permanently deleted files cannot be recovered from within WorkDrive, though backup policies at the organisation level may retain copies depending on configuration.
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