A travel itinerary in Zoho Expense is the detailed schedule of a business trip, capturing booked flights, hotel check-in and check-out dates, ground transport, and other planned travel segments. It serves as the reference document for both the traveller and the approver, making it clear what was planned versus what was actually spent.
When creating or editing a trip, employees can add itinerary segments manually or by forwarding booking confirmation emails to Zoho Expense’s dedicated inbox (if the travel module is enabled). The system parses booking details and populates the itinerary automatically. Attachments such as e-tickets and hotel confirmations can also be stored against the trip.
The travel itinerary helps finance teams validate expense report entries. If an employee claims hotel costs for dates that do not match the itinerary, Zoho Expense flags the discrepancy. This automated cross-check reduces fraudulent or erroneous claims without requiring manual review of every receipt against the approved travel plan.
Zoho Expense integrates with select travel management platforms to import itinerary data directly. For unsupported tools, employees can forward booking confirmation emails to a designated Zoho Expense address, and the system extracts itinerary details automatically from the email content.
Yes. In Zoho Expense, per diem is calculated based on the travel dates and destinations in the itinerary. If the itinerary shows a multi-city trip, the system applies the correct per diem rate for each city on each corresponding day, rather than applying a single flat rate for the entire trip.
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