The audit trail in Zoho Sign is a chronological, tamper-evident record of every action taken on a document from creation to completion. It captures: document created, sent to each signatory (with timestamp), email opened, document viewed, each signature applied (with timestamp, IP address, and geolocation), and document completed or declined.
The audit trail is the primary piece of evidence supporting the legal validity of an electronic signature in a dispute. It proves that a specific person, identified by their email address and IP address, performed a specific action on a specific document at a specific time. Courts and regulators accept well-documented audit trails as evidence of consent.
Zoho Sign generates a PDF audit trail certificate that can be downloaded and attached to the signed document for long-term record keeping. Store both the signed document and its audit trail certificate together in your document management system for the full retention period required by applicable law.
The Audit Trail records every significant event: document creation and upload, invitation sent to each signer, when each signer viewed the document, when each signature was applied, any declines or delegation actions, and when the final signed document was completed. Each event includes a timestamp and the IP address of the party who performed the action.
The Audit Trail can be downloaded as a PDF from the completed document’s detail page in Zoho Sign. It is also embedded within the signed document package so the recipient always has a copy of the evidence. Administrators can access audit trails for all documents under their organisation’s account from the Documents section.
The Audit Trail records every significant event: document creation and upload, invitation sent to each signer, when each signer viewed the document, when each signature was applied, any declines or delegation actions, and when the final signed document was completed. Each event includes a timestamp and the IP address of the party who performed the action.
The Audit Trail can be downloaded as a PDF from the completed document’s detail page in Zoho Sign. It is also embedded within the signed document package so the recipient always has a copy of the evidence. Administrators can access audit trails for all documents under their organisation’s account from the Documents section.
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