Visit frequency in Zoho SalesIQ is the count of separate sessions a known visitor has had on your website. A visitor returning for the third or fourth time within a week is displaying far stronger intent than someone on their first visit. Frequency is one of the key inputs to lead scoring in Zoho SalesIQ.
Configure proactive chat triggers that fire specifically for returning visitors on their third or subsequent visit: We noticed you’ve been researching with us — can I help you make a decision? This message is more relevant and less intrusive than a generic greeting sent to all visitors regardless of visit history.
Visit frequency is most meaningful when combined with recency. A visitor who came five times six months ago is less valuable than one who has come twice in the past three days. Combine frequency with last visit date conditions in your trigger and segment logic for precision targeting.
Visit Frequency is one of the recency and frequency signals in lead scoring. A visitor returning to the site multiple times within a short window scores higher than a one-time visitor, because return visits indicate sustained interest rather than casual browsing. The frequency scoring weight and the number of visits required to increment the score are configurable in the lead scoring rules.
Yes, using a persistent cookie stored in the visitor’s browser. As long as the visitor uses the same browser and has not cleared cookies, SalesIQ recognises them as a returning visitor and maintains their accumulated visit history and lead score across sessions. Visitors who switch browsers or devices will appear as new unless they are identified by email.
Visit Frequency is one of the recency and frequency signals in lead scoring. A visitor returning to the site multiple times within a short window scores higher than a one-time visitor, because return visits indicate sustained interest rather than casual browsing. The frequency scoring weight and the number of visits required to increment the score are configurable in the lead scoring rules.
Yes, using a persistent cookie stored in the visitor’s browser. As long as the visitor uses the same browser and has not cleared cookies, SalesIQ recognises them as a returning visitor and maintains their accumulated visit history and lead score across sessions. Visitors who switch browsers or devices will appear as new unless they are identified by email.
Aaxonix is a certified Zoho implementation partner based in Pune. Architecture-first, no surprises.