A packing slip in Zoho Inventory is a document placed inside or attached to a shipment that lists the contents of the package. It includes the customer’s order number, items packed, quantities, and sometimes the order reference. It helps customers verify receipt and supports returns processing.
A packing slip confirms what is in the box; an invoice requests payment. Some businesses send an invoice separately by email while including only the packing slip in the shipment to avoid disclosing pricing to the recipient (useful when items are gifts).
In Zoho Inventory, packing slips are generated at the shipment stage. You can customise the packing slip template to include your branding, barcodes, and specific fields relevant to your operations.
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