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Zoho People

Employee Self-Service (ESS)

Employee Self-Service (ESS) in Zoho People is a portal that lets employees view and manage their own HR data — applying for leave, checking attendance, viewing payslips, updating personal details, and submitting expense claims — without needing to contact the HR team for routine tasks.

What is Employee Self-Service in Zoho People?

Employee Self-Service (ESS) empowers employees to handle routine HR tasks themselves through a dedicated portal or mobile app. This reduces the volume of repetitive requests to the HR department — things like checking leave balance, applying for time off, downloading a payslip, or updating a home address — and gives employees immediate access to their own information.

What employees can do through ESS

  • Apply for and track leave requests.
  • View and download payslips.
  • Check and regularise attendance.
  • Update personal and contact information.
  • Upload required documents.
  • Submit and track expense claims.
  • View the organisation chart and directory.
  • Access training programmes and complete assessments.

ESS vs Manager Self-Service

ESS is the portal for individual employees to manage their own data and requests. Manager Self-Service (MSS) is the corresponding portal for managers to approve, review, and manage requests from their team members.

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