Go to Settings, then Preferences, and enable Price Lists first. Then go to Settings, Price Lists, and click New Price List. Name the list (for example, “Wholesale – 15% Off” or “Premium Customer Rate”), set the currency, and define the markup or markdown. You can apply the adjustment to all items (a flat percentage off the standard price) or configure item-specific rates for maximum flexibility. Save and assign the price list to customers who should receive that pricing.
Open a customer record in Zoho Books and find the Other Details section. Set the default price list for that customer. Now every invoice raised for that customer automatically uses the price list rates instead of the standard item prices. The customer-specific price shows clearly on the invoice line, and the standard price is shown as a reference. This eliminates the risk of forgetting to apply agreed discounts manually.
Price lists in Zoho Books affect only the taxable value (the base price before tax). The GST rate itself is defined at the item level and does not change with a price list. If a price list reduces an item from INR 1,000 to INR 850, the GST is calculated on INR 850. The correct taxable value appears on the invoice, keeping GST declarations accurate.
A price list in Zoho Books is a custom pricing configuration that adjusts item selling prices for specific customers by a percentage or fixed amount, enabling tiered pricing and customer-specific rates without changing the base item price.
Go to Settings, then Price Lists, click New Price List. Name it, set the markup or markdown type, and assign it to customers who should receive that pricing automatically on all invoices.
Aaxonix is a certified Zoho implementation partner based in Pune. Architecture-first, no surprises.