Multi-Currency in Zoho CRM allows organisations to manage deals, quotes, and transactions in multiple currencies alongside their home currency. When enabled, each record can have its own currency, and exchange rates are applied to roll up values into the organisation's base currency for reporting.
When Zoho CRM’s Multi-Currency feature is enabled, administrators define the organisation’s home currency (e.g., INR) and add all the currencies the business transacts in (USD, EUR, AED, SGD, etc.). Each currency has an exchange rate that can be updated manually or automatically via Zoho’s currency feed.
When a sales rep creates a Deal in USD, all financial fields – Deal Amount, Expected Revenue – are stored in USD on the record but also converted to INR at the current exchange rate for pipeline and forecast reports. This gives the finance team a single-currency view of global pipeline without losing the transactional detail.
Zoho CRM allows locking the exchange rate on a Deal at a specific point in time – typically when the deal is marked Closed Won. This ensures that the recognised revenue in the home currency is not retroactively changed when exchange rates fluctuate after close.
Multi-Currency in Zoho CRM allows organisations to manage deals, quotes, and transactions in multiple currencies alongside their home currency. When enabled, each record can have its own currency, and exchange rates are applied to roll up values into the organisation’s base currency for reporting.
Yes. Zoho CRM allows locking the exchange rate on a deal record at close time, so the recognised revenue in the home currency is not affected by future exchange rate changes.
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