Kiosk Studio in Zoho CRM is a no-code interface builder that lets administrators create custom screen flows - called Kiosks - within the CRM. Kiosks are step-by-step guided screens that walk users through a process, such as a lead qualification checklist or an onboarding data-capture wizard.
Kiosk Studio is a low-code tool in Zoho CRM that lets you build guided user interfaces without writing code. A Kiosk is a sequence of screens – each screen can contain fields, instructions, conditions, and actions. Users are walked through the Kiosk step by step, and the CRM updates records based on their inputs.
Kiosks are embedded inside the CRM module view and can be triggered from a button on a record, a workflow, or a module home page. They are particularly useful for processes that require a specific sequence of data collection, such as a renewal call checklist, a site survey form, or a lead qualification script.
A Blueprint enforces a business process by controlling which transitions a record can take through states. A Kiosk controls what the user sees and does at a specific moment in the process – it’s a screen flow, not a record state manager. Both can work together: a Blueprint transition can trigger a Kiosk.
Kiosk Studio in Zoho CRM is a no-code interface builder that lets administrators create custom screen flows – called Kiosks – within the CRM. Kiosks are step-by-step guided screens that walk users through a process, such as a lead qualification checklist or an onboarding data-capture wizard.
A Blueprint manages record state transitions – it controls which stage a deal can move to and what is required. A Kiosk is a guided screen flow that controls the user interface for a specific task. Blueprints manage process; Kiosks manage user experience.
Kiosk Studio is available on Zoho CRM Enterprise and Ultimate editions.
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