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Zoho CRM

Dashboard (CRM)

A Dashboard in Zoho CRM is a customisable visual screen that displays multiple report components - charts, KPI widgets, funnels, and tables - on a single page. Dashboards give sales teams and managers a real-time overview of pipeline health, team performance, and key business metrics.

A Dashboard in Zoho CRM is a customisable visual screen that displays multiple report components – charts, KPI widgets, funnels, and tables – on a single page. Dashboards give sales teams and managers a real-time overview of pipeline health, team performance, and key business metrics.

What is a Dashboard in Zoho CRM?

A Dashboard in Zoho CRM is built by adding components – each component is a saved Report visualised as a chart, a KPI Widget, a Funnel View, or a Chart. Multiple components are arranged on the dashboard canvas, and the entire dashboard refreshes with live data each time it is opened.

Dashboards can be private (visible only to the creator), shared with specific users or roles, or set as the default home page for a profile. A sales manager’s dashboard might show pipeline by stage, deals closing this month, activity completion rate, and top 5 deals by value – all in one view.

Industry Example

Financial Services: A wealth management firm builds a Dashboard for its relationship managers showing: number of high-value leads this month, deals in negotiation stage, upcoming renewal meetings in the next 7 days, and AUM under management. Each morning, the RM opens the dashboard to prioritise their day without running individual reports.

Frequently Asked Questions

What is a Dashboard in Zoho CRM?

A Dashboard in Zoho CRM is a customisable visual screen that displays multiple report components – charts, KPI widgets, funnels, and tables – on a single page. Dashboards give sales teams and managers a real-time overview of pipeline health, team performance, and key business metrics.

Can Dashboards in Zoho CRM be shared with the team?

Yes. Dashboards can be made private, shared with specific users, or made available to all users in a particular Role or Profile. Shared Dashboards ensure the whole team is looking at the same metrics.

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