Zoho Campaigns: Email Marketing for Indian Businesses
Zoho Campaigns is Zoho’s email marketing platform. For Indian businesses that want to send newsletters, product announcements, drip sequences, and event invitations to their mailing list, Zoho Campaigns handles list management, email design, sending, and analytics.
Key Features
Email campaigns — design and send newsletters, product updates, and promotional emails
Automation — drip sequences triggered by user actions (sign-up, link click, purchase)
Segmentation — divide your list by location, industry, engagement level, or custom fields
A/B testing — test subject lines, content, and send times
Landing pages — create sign-up pages without a separate tool
Compliance — built-in unsubscribe handling and consent management
Integration with Zoho CRM
Sync contacts from Zoho CRM to Zoho Campaigns. Create segments based on CRM fields (industry, deal stage, location). Track which leads engage with your emails and push engagement scores back to CRM. The sales team sees email activity directly on the lead record.
Email Automation for Indian SMBs
Common automation sequences for Indian businesses:
Welcome series — 3 emails over 7 days after a new contact subscribes
Lead nurture — educational content sent weekly to leads not yet in a sales conversation
Post-purchase — onboarding tips, cross-sell suggestions, and review requests
Re-engagement — reach out to contacts who have not opened emails in 90 days
Deliverability for Indian Senders
Email deliverability depends on sender reputation. Zoho Campaigns uses dedicated IP addresses, SPF/DKIM authentication, and bounce handling to maintain delivery rates. For Indian businesses sending to Indian email providers (Rediffmail, corporate domains on Indian hosting), Zoho’s infrastructure delivers reliably from India-region servers.
Pricing
Zoho Campaigns has a free plan for up to 2,000 contacts and 6,000 emails per month. Paid plans start at Rs. 200/month based on contact count. For companies on Zoho One, Campaigns is included.
Frequently Asked Questions
Can I send SMS campaigns from Zoho Campaigns?
Zoho Campaigns is email-focused. For SMS marketing, use Zoho Marketing Automation or integrate with an Indian SMS gateway (MSG91, Kaleyra) via Zoho Flow. Zoho Marketing Automation supports both email and SMS in a single platform.
Does Zoho Campaigns comply with Indian data protection rules?
Zoho Campaigns includes consent management, unsubscribe handling, and data export capabilities. Zoho stores data in India-region data centers for Indian accounts. For DPDP Act compliance, ensure you collect proper consent before adding contacts to your mailing list.
How does it compare to Mailchimp?
Mailchimp has a more polished email editor and broader template library. Zoho Campaigns has native Zoho CRM integration and INR pricing (no forex markup). For companies on Zoho One, Campaigns is included at no extra cost, making it significantly cheaper than Mailchimp.
Can I track email revenue attribution?
Yes. With Zoho CRM integration, track which email campaigns generated leads that converted to deals. The revenue attribution report shows campaign ROI based on actual closed deal values in CRM.