Five Systems, No Single Source of Truth The client — a mid-sized manufacturer of centrifugal and submersible pumps supplying to agriculture, municipal water, and industrial process sectors — had grown rapidly but their IT landscape hadn’t kept pace. Sales teams quoted from Excel, production tracked orders in a legacy ERP, service engineers logged calls in WhatsApp groups, and finance reconciled everything at month-end from tally exports. The result: errors, delays, and zero visibility across functions.
The client — a mid-sized manufacturer of centrifugal and submersible pumps supplying to agriculture, municipal water, and industrial process sectors — had grown rapidly but their IT landscape hadn’t kept pace.
Sales teams quoted from Excel, production tracked orders in a legacy ERP, service engineers logged calls in WhatsApp groups, and finance reconciled everything at month-end from tally exports. The result: errors, delays, and zero visibility across functions.
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