SSO and SAML Provisioning
Single Sign-On (SSO) allows users to authenticate once and access multiple applications. SAML-based provisioning automates user account creation and deprovisioning from a central identity provider.
Single Sign-On (SSO) is an authentication mechanism where a user logs in once to an identity provider (IdP) such as Okta, Azure Active Directory, or Google Workspace, and is automatically authenticated into all connected applications without entering separate credentials. Zoho One and individual Zoho apps support SSO via SAML 2.0, OAuth, and OpenID Connect.
SAML provisioning (also called SCIM provisioning in newer implementations) extends SSO by automating the user lifecycle. When a new employee is created in your HR system or IdP, their accounts in Zoho CRM, Zoho Desk, and other apps are created automatically with the correct role and profile. When they leave and are deactivated in the IdP, all their application accounts are deprovisioned immediately, closing a common security gap.
For businesses with 50+ Zoho users, manual user management becomes an administration burden and a security risk. SSO with SCIM provisioning is the correct architecture at that scale. Aaxonix implements Zoho SSO integration with Okta, Azure AD, and Google Workspace as part of enterprise Zoho One deployments.
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