{"id":5195,"date":"2026-05-30T03:19:27","date_gmt":"2026-05-30T03:19:27","guid":{"rendered":"https:\/\/aaxonix.com\/resources\/?post_type=glossary&p=5195"},"modified":"2026-05-30T03:19:27","modified_gmt":"2026-05-30T03:19:27","slug":"parts-zoho-fsm","status":"publish","type":"glossary","link":"https:\/\/aaxonix.com\/resources\/glossary\/parts-zoho-fsm\/","title":{"rendered":"Parts (FSM)"},"content":{"rendered":"

What Are Parts in Zoho FSM?<\/h2>\n

Parts in Zoho FSM represent the physical components, materials, and consumables that field agents use when performing service work. Each Part is a catalogue item with a name, SKU, description, unit cost, and stock quantity. When a technician uses a part during a job, they log it against the Work Order, decrementing the inventory count and recording the material cost for billing purposes.<\/p>\n

Parts Catalogue and Inventory<\/h2>\n

FSM maintains a Parts catalogue that field agents can search from the mobile app to log what they used. Parts can be stocked at a central warehouse, in regional depots, or in individual field agent vehicles. The inventory location where a part is consumed determines how stock levels are tracked. Parts can be restocked through Zoho Inventory integration or manual quantity adjustments.<\/p>\n

Parts Costs in Work Order Billing<\/h2>\n

Each part logged on a Work Order carries its unit cost from the catalogue. The total parts cost on a Work Order is calculated automatically and carried through to the invoice when billing is integrated with Zoho Books or Zoho Billing. This eliminates manual cost entry on invoices and ensures parts are always billed at the correct price, including any configured markup over cost.<\/p>\n

Can field agents in Zoho FSM request parts during a job if they do not have the required component?<\/strong><\/p>\n

Yes. Through the FSM mobile app, a field agent can raise a Parts Request directly from the Work Order if they arrive at a job site without the required component. The request is visible to the dispatcher and parts coordinator, who can arrange delivery or instruct the agent to reschedule the job once the part is available.<\/p>\n<\/div>\n

How does Zoho FSM handle parts that are returned unused from a job?<\/strong><\/p>\n

Parts that are logged on a Work Order but then not used or returned can be processed through a Return Parts workflow in FSM. The return increments the inventory count back to reflect the available stock accurately. Unused parts that are carried by the field agent can be tracked to their vehicle inventory location until they are returned to the main warehouse.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Parts in Zoho FSM are the physical components and materials technicians use during field service jobs, tracked from inventory through consumption on Work Orders.<\/p>\n","protected":false},"template":"","meta":{"seo_title":"Parts (FSM) | Zoho Glossary | Aaxonix","seo_description":"Parts in Zoho FSM are the physical components and materials technicians use during field service jobs, tracked from inventory through consumption on Work O","seo_keyword":"Zoho FSM parts","seo_faqs":"","term_type":"","glossary_related":"","glossary_links":""},"glossary_category":[1259],"class_list":["post-5195","glossary","type-glossary","status-publish","hentry","glossary_category-zoho-fsm"],"_links":{"self":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary\/5195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/types\/glossary"}],"wp:attachment":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/media?parent=5195"}],"wp:term":[{"taxonomy":"glossary_category","embeddable":true,"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary_category?post=5195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}