A Zoho Sign webhook is an HTTP POST request automatically sent to a configured URL when specific events occur in Zoho Sign, such as a document being sent, a signatory viewing the document, each signature being completed, the document being fully signed, or a signatory declining. This enables external systems to react to signing events in real time.<\/p>\n
When a contract is fully signed, trigger an onboarding workflow in Zoho CRM. When a document is declined, create a task for the account manager. When an employee agreement is signed, update their HR record in Zoho People. When a vendor contract is signed, create a vendor record in Zoho Books. Webhooks make Zoho Sign a trigger point in your broader automation architecture.<\/p>\n
Configure webhooks in Zoho Sign’s API settings by providing the endpoint URL and selecting which events to listen for. The endpoint must be publicly accessible and able to return a 200 HTTP response to acknowledge receipt. Test webhooks thoroughly in a staging environment before configuring them in production.<\/p>\n
Zoho Sign can send webhook notifications for document sent, signer viewed, signer signed, document completed, document declined, document expired, and document recalled events. Each event sends a JSON payload to the configured endpoint with the document ID, event type, timestamp, and signer details, enabling the receiving system to act on the event immediately.<\/p>\n<\/div>\n
Polling the API requires your system to repeatedly call Zoho Sign’s API on a schedule to check for status changes. Webhooks push notifications to your system the moment an event occurs, eliminating polling overhead and reducing the lag between a signing event and your system’s response. For time-sensitive workflows like triggering onboarding upon contract completion, webhooks are significantly more efficient.<\/p>\n<\/div>\n
Zoho Sign can send webhook notifications for document sent, signer viewed, signer signed, document completed, document declined, document expired, and document recalled events. Each event sends a JSON payload to the configured endpoint with the document ID, event type, timestamp, and signer details, enabling the receiving system to act on the event immediately.<\/p>\n<\/div>\n
Polling the API requires your system to repeatedly call Zoho Sign’s API on a schedule to check for status changes. Webhooks push notifications to your system the moment an event occurs, eliminating polling overhead and reducing the lag between a signing event and your system’s response. For time-sensitive workflows like triggering onboarding upon contract completion, webhooks are significantly more efficient.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
An HTTP callback in Zoho Sign that sends real-time event notifications to an external application when document status changes, such as when a document is signed or declined.<\/p>\n","protected":false},"template":"","meta":{"seo_title":"Webhook (Sign) | Zoho Glossary | Aaxonix","seo_description":"An HTTP callback in Zoho Sign that sends real-time event notifications to an external application when document status changes, such as when a document is","seo_keyword":"webhook zoho sign","seo_faqs":"[{\"q\": \"What events can trigger a Webhook notification in Zoho Sign?\", \"a\": \"Zoho Sign can send webhook notifications for document sent, signer viewed, signer signed, document completed, document declined, document expired, and document recalled events. Each event sends a JSON payload to the configured endpoint with the document ID, event type, timestamp, and signer details, enabling the receiving system to act on the event immediately.\"}, {\"q\": \"How do Zoho Sign Webhooks differ from polling the API?\", \"a\": \"Polling the API requires your system to repeatedly call Zoho Sign's API on a schedule to check for status changes. Webhooks push notifications to your system the moment an event occurs, eliminating polling overhead and reducing the lag between a signing event and your system's response. For time-sensitive workflows like triggering onboarding upon contract completion, webhooks are significantly more efficient.\"}]","term_type":"","glossary_related":"","glossary_links":""},"glossary_category":[1256],"class_list":["post-5085","glossary","type-glossary","status-publish","hentry","glossary_category-zoho-sign"],"_links":{"self":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary\/5085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/types\/glossary"}],"wp:attachment":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/media?parent=5085"}],"wp:term":[{"taxonomy":"glossary_category","embeddable":true,"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary_category?post=5085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}