Lead score in Zoho SalesIQ is a numeric value automatically calculated for each website visitor based on their behaviour: pages visited, time on site, number of return visits, specific pages viewed (pricing, product demo), and chat history. Higher scores indicate visitors showing stronger buying signals.<\/p>\n
Configure scoring rules in Zoho SalesIQ to assign point values to specific actions. Visiting the pricing page might score 10 points; visiting it three times on separate days scores 30. Viewing a case study scores 5. You can set threshold scores that trigger proactive chat triggers automatically.<\/p>\n
SalesIQ lead scores can be pushed to Zoho CRM alongside the visitor’s contact information when a chat is completed or a form is submitted. Sales teams can then filter CRM leads by SalesIQ score to prioritise their follow-up on the warmest prospects.<\/p>\n
Lead Score increases with high-intent behaviours: repeated visits, visits to pricing or product pages, long session durations, direct traffic from branded searches, high page view counts, and return visits within a short window. The scoring rules are configured by the operator and weighted by how closely each behaviour correlates with conversion.<\/p>\n<\/div>\n
Teams can set up proactive chat triggers that automatically initiate a conversation when a visitor’s score crosses a threshold, such as sending a targeted message to any visitor scoring above 70. High-score visitors can also be flagged in the real-time visitor list so agents can prioritise manual outreach during their session.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
A numeric score assigned to website visitors in Zoho SalesIQ based on their browsing behaviour and engagement, used to prioritise which visitors to approach for live chat.<\/p>\n","protected":false},"template":"","meta":{"seo_title":"Lead Score (SalesIQ) | Zoho Glossary | Aaxonix","seo_description":"A numeric score assigned to website visitors in Zoho SalesIQ based on their browsing behaviour and engagement, used to prioritise which visitors to approac","seo_keyword":"lead score zoho salesiq","seo_faqs":"[{\"q\": \"What visitor behaviours contribute to a higher Lead Score in Zoho SalesIQ?\", \"a\": \"Lead Score increases with high-intent behaviours: repeated visits, visits to pricing or product pages, long session durations, direct traffic from branded searches, high page view counts, and return visits within a short window. The scoring rules are configured by the operator and weighted by how closely each behaviour correlates with conversion.\"}, {\"q\": \"How can sales teams act on Lead Score data in Zoho SalesIQ?\", \"a\": \"Teams can set up proactive chat triggers that automatically initiate a conversation when a visitor's score crosses a threshold, such as sending a targeted message to any visitor scoring above 70. High-score visitors can also be flagged in the real-time visitor list so agents can prioritise manual outreach during their session.\"}]","term_type":"","glossary_related":"","glossary_links":""},"glossary_category":[1255],"class_list":["post-5021","glossary","type-glossary","status-publish","hentry","glossary_category-zoho-salesiq"],"_links":{"self":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary\/5021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/types\/glossary"}],"wp:attachment":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/media?parent=5021"}],"wp:term":[{"taxonomy":"glossary_category","embeddable":true,"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary_category?post=5021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}