{"id":4081,"date":"2026-05-29T19:53:23","date_gmt":"2026-05-29T19:53:23","guid":{"rendered":"https:\/\/aaxonix.com\/resources\/?post_type=glossary&#038;p=4081"},"modified":"2026-05-29T19:53:23","modified_gmt":"2026-05-29T19:53:23","slug":"mass-update","status":"publish","type":"glossary","link":"https:\/\/aaxonix.com\/resources\/glossary\/mass-update\/","title":{"rendered":"Mass Update"},"content":{"rendered":"<style>\n.gt-body { font-family:'Poppins',sans-serif; color:#111; line-height:1.75; }\n.gt-def { border-left:4px solid #E8650A; padding:16px 20px; background:#fff8f4; border-radius:0 8px 8px 0; margin:0 0 32px; font-size:1.05rem; }\n.gt-section { margin:0 0 36px; }\n.gt-section h2 { font-family:'Fraunces',serif; color:#0A1628; font-size:1.5rem; margin:0 0 12px; }\n.gt-section p { margin:0 0 12px; }\n.gt-example-box { background:#f0f4ff; border-radius:10px; padding:20px 24px; margin:0 0 32px; }\n.gt-example-box strong { color:#2563EB; }\n.gt-related-pills { display:flex; flex-wrap:wrap; gap:10px; margin:0 0 32px; }\n.gt-related-pill { background:#f7f4ef; border:1px solid #ddd8cf; border-radius:20px; padding:6px 16px; font-size:0.875rem; color:#0A1628; text-decoration:none; transition:all .2s; }\n.gt-related-pill:hover { background:#0A1628; color:#fff; border-color:#0A1628; }\n.gt-faq-item { border:1px solid #ddd8cf; border-radius:10px; padding:16px 20px; margin:0 0 12px; }\n.gt-faq-item h3 { font-size:1rem; color:#0A1628; margin:0 0 8px; }\n.gt-faq-item p { margin:0; font-size:0.9rem; color:#444; }\n<\/style>\n<div class=\"gt-body\">\n<div class=\"gt-def\">Mass Update in Zoho CRM allows users to change the value of one or more fields across multiple records simultaneously, without editing each record individually. It is used for bulk data corrections, campaign field updates, and reassigning record ownership across a large set of records at once.<\/div>\n<div class=\"gt-section\">\n<h2>How Mass Update Works<\/h2>\n<p>From any CRM module list view, select the records to update (or select all records matching a filter), then choose the Mass Update option. Specify the field and the new value. Zoho CRM applies the change to all selected records. Mass Update respects field-level edit permissions, so users can only mass update fields their Profile allows them to edit.<\/p>\n<\/div>\n<div class=\"gt-section\">\n<h2>Mass Update vs Workflow Field Update<\/h2>\n<p>Mass Update is a manual, one-time bulk operation initiated by a user. A <a href=\"https:\/\/aaxonix.com\/resources\/glossary\/field-update-workflow-action\/\" class=\"sp-content-link\">Workflow Field Update<\/a> is an automated action that fires when triggered conditions are met. Use Mass Update for ad hoc corrections; use Workflow Field Update for ongoing, condition-based automation.<\/p>\n<\/div>\n<div class=\"gt-section\">\n<h2>Industry Example<\/h2>\n<div class=\"gt-example-box\"><strong>Territory Restructure:<\/strong> A company restructures its sales territories, moving all accounts in Maharashtra from the &#8220;West Zone&#8221; team to a newly created &#8220;Maharashtra&#8221; territory. The administrator filters Accounts by state = Maharashtra, selects all 340 matching records, and uses Mass Update to change the Territory field to &#8220;Maharashtra&#8221; and the Owner field to the new territory manager. The entire restructure takes 3 minutes instead of editing 340 records individually.<\/div>\n<\/div>\n<div class=\"gt-section\">\n<h2>Related Terms<\/h2>\n<div class=\"gt-related-pills\"><a href=\"https:\/\/aaxonix.com\/resources\/glossary\/field-update-workflow-action\/\" class=\"sp-content-link gt-related-pill\">Field Update (Workflow Action)<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/import-crm\/\" class=\"sp-content-link gt-related-pill\">Import (CRM)<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/custom-field\/\" class=\"sp-content-link gt-related-pill\">Custom Field<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/profile-crm\/\" class=\"sp-content-link gt-related-pill\">Profile (CRM)<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/audit-log\/\" class=\"sp-content-link gt-related-pill\">Audit Log<\/a>\n<\/div>\n<\/div>\n<div class=\"gt-section\">\n<h2>Frequently Asked Questions<\/h2>\n<div class=\"gt-faq-item\">\n<h3>What is Mass Update in Zoho CRM?<\/h3>\n<p>Mass Update is a bulk operation that changes a field value across multiple CRM records at once. Users select records from a list view, specify the field and new value, and Zoho CRM applies the change to all selected records simultaneously.<\/p>\n<\/div>\n<div class=\"gt-faq-item\">\n<h3>Can Mass Update be undone in Zoho CRM?<\/h3>\n<p>Mass Update cannot be undone through a single undo action. The changes are recorded in the Audit Log for each record. To reverse a mass update, you would need to perform another mass update setting the field back to its original value, or import the original values from a backup.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mass Update in Zoho CRM allows users to change the value of one or more fields across multiple records simultaneously, without editing\u2026<\/p>\n","protected":false},"template":"","meta":{"seo_title":"Mass Update | Zoho CRM Glossary","seo_description":"Mass Update in Zoho CRM allows users to change the value of one or more fields across multiple records simultaneously, without editing each record individu","seo_keyword":"mass update zoho crm","seo_faqs":"[{\"q\": \"What is Mass Update in Zoho CRM?\", \"a\": \"Mass Update is a bulk operation that changes a field value across multiple CRM records at once. 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To reverse a mass update, you would need to perform another mass update setting the field back to its original value, or import the original values from a backup.\"}]","term_type":"Technical","glossary_related":"","glossary_links":""},"glossary_category":[1238],"class_list":["post-4081","glossary","type-glossary","status-publish","hentry","glossary_category-zoho-crm"],"_links":{"self":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary\/4081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/types\/glossary"}],"wp:attachment":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/media?parent=4081"}],"wp:term":[{"taxonomy":"glossary_category","embeddable":true,"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary_category?post=4081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}