{"id":4014,"date":"2026-05-29T19:36:18","date_gmt":"2026-05-29T19:36:18","guid":{"rendered":"https:\/\/aaxonix.com\/resources\/?post_type=glossary&#038;p=4014"},"modified":"2026-05-29T19:36:34","modified_gmt":"2026-05-29T19:36:34","slug":"signal-notification","status":"publish","type":"glossary","link":"https:\/\/aaxonix.com\/resources\/glossary\/signal-notification\/","title":{"rendered":"Signal Notification"},"content":{"rendered":"<style>\n.gt-body { font-family:'Poppins',sans-serif; color:#111; line-height:1.75; }\n.gt-def { border-left:4px solid #E8650A; padding:16px 20px; background:#fff8f4; border-radius:0 8px 8px 0; margin:0 0 32px; font-size:1.05rem; }\n.gt-section { margin:0 0 36px; }\n.gt-section h2 { font-family:'Fraunces',serif; color:#0A1628; font-size:1.5rem; margin:0 0 12px; }\n.gt-section p { margin:0 0 12px; }\n.gt-example-box { background:#f0f4ff; border-radius:10px; padding:20px 24px; margin:0 0 32px; }\n.gt-example-box strong { color:#2563EB; }\n.gt-related-pills { display:flex; flex-wrap:wrap; gap:10px; margin:0 0 32px; }\n.gt-related-pill { background:#f7f4ef; border:1px solid #ddd8cf; border-radius:20px; padding:6px 16px; font-size:0.875rem; color:#0A1628; text-decoration:none; transition:all .2s; }\n.gt-related-pill:hover { background:#0A1628; color:#fff; border-color:#0A1628; }\n.gt-see-also { margin:0 0 32px; }\n.gt-see-also-item { border-bottom:1px solid #ddd8cf; padding:12px 0; }\n.gt-see-also-item:last-child { border-bottom:none; }\n.gt-see-also-item a { font-weight:600; color:#2563EB; text-decoration:none; }\n.gt-see-also-item p { margin:4px 0 0; font-size:0.875rem; color:#68605a; }\n.gt-faq { margin:0 0 40px; }\n.gt-faq-item { border:1px solid #ddd8cf; border-radius:10px; padding:16px 20px; margin:0 0 12px; }\n.gt-faq-item h3 { font-size:1rem; color:#0A1628; margin:0 0 8px; }\n.gt-faq-item p { margin:0; font-size:0.9rem; color:#444; }\n<\/style>\n<div class=\"gt-body\">\n<div class=\"gt-def\">A Signal Notification in Zoho CRM is a real-time in-app alert that notifies a sales rep when a prospect takes a meaningful action  &#8211;  such as opening an email, clicking a link in an email, visiting the company website, or interacting with a chat widget. Signals bring external prospect behaviour into the CRM, enabling timely follow-up.<\/div>\n<div class=\"gt-section\">\n<h2>What Signals Are Available<\/h2>\n<p>Zoho CRM supports Signals from multiple sources: email open and link click tracking (from emails sent via Zoho CRM), SalesIQ website visit alerts, Zoho Campaigns email engagement, Zoho Survey responses, and custom signals via the Signals API.<\/p>\n<p>When a Signal fires, a notification appears in the CRM&#8217;s Signal panel (the bell icon) with details of the event  &#8211;  which contact, which email, and when. The rep can click the notification to open the contact record and take immediate action.<\/p>\n<\/div>\n<div class=\"gt-section\">\n<h2>Signals and Cadence Boosts<\/h2>\n<p>Signals are the trigger mechanism for <a href=\"https:\/\/aaxonix.com\/resources\/glossary\/cadence-boost\/\" class=\"sp-content-link\">Cadence Boosts<\/a>. When a Signal fires for a lead who is enrolled in a Cadence, the Boost adds an immediate follow-up step to the rep&#8217;s queue. This connects real-time behavioural data directly to the sales process.<\/p>\n<\/div>\n<div class=\"gt-section\">\n<h2>Industry Example<\/h2>\n<div class=\"gt-example-box\"><strong>Logistics Software:<\/strong> A logistics software sales team uses Signals to monitor their proposal emails. When a prospect opens the proposal PDF attachment for the second time, a Signal fires immediately. The rep sees the alert in CRM and calls the prospect within 5 minutes  &#8211;  catching them at the peak of their interest. Their connect rate on these Signal-triggered calls is 3x higher than on cold follow-up calls.<\/div>\n<\/div>\n<div class=\"gt-section\">\n<h2>Related Terms<\/h2>\n<div class=\"gt-related-pills\"><a href=\"https:\/\/aaxonix.com\/resources\/glossary\/cadence-boost\/\" class=\"sp-content-link gt-related-pill\">Cadence Boost<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/cadence\/\" class=\"sp-content-link gt-related-pill\">Cadence<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/email-open-tracking\/\" class=\"sp-content-link gt-related-pill\">Email Open Tracking<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/email-click-tracking\/\" class=\"sp-content-link gt-related-pill\">Email Click Tracking<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/email-insights\/\" class=\"sp-content-link gt-related-pill\">Email Insights<\/a><br \/>\n<a href=\"https:\/\/aaxonix.com\/resources\/glossary\/crm-push-salesiq\/\" class=\"sp-content-link gt-related-pill\">SalesIQ + CRM Integration<\/a>\n<\/div>\n<\/div>\n<div class=\"gt-section gt-faq\">\n<h2>Frequently Asked Questions<\/h2>\n<div class=\"gt-faq-item\">\n<h3>What is a Signal Notification in Zoho CRM?<\/h3>\n<p>A Signal Notification is a real-time in-app alert that tells a sales rep when a prospect takes an action outside the CRM  &#8211;  such as opening an email, clicking a link, or visiting the website. It allows reps to follow up with engaged prospects immediately rather than relying on scheduled outreach.<\/p>\n<\/div>\n<div class=\"gt-faq-item\">\n<h3>Do Signal Notifications work for all emails sent from Zoho CRM?<\/h3>\n<p>Email open and click tracking Signals work for emails sent directly from Zoho CRM records where tracking is enabled. Emails sent from external email clients (such as Gmail or Outlook) outside of CRM will not generate Signals unless the BCC feature or email integration is configured.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Signal Notification in Zoho CRM is a real-time in-app alert that notifies a sales rep when a prospect takes a meaningful\u2026<\/p>\n","protected":false},"template":"","meta":{"seo_title":"Signal Notification | Zoho Glossary","seo_description":"A Signal Notification in Zoho CRM is a real-time in-app alert that notifies a sales rep when a prospect takes a meaningful action \u2014 such as opening an emai","seo_keyword":"signal notification","seo_faqs":"[{\"q\": \"What is a Signal Notification in Zoho CRM?\", \"a\": \"A Signal Notification is a real-time in-app alert that tells a sales rep when a prospect takes an action outside the CRM \u2014 such as opening an email, clicking a link, or visiting the website. It allows reps to follow up with engaged prospects immediately rather than relying on scheduled outreach.\"}, {\"q\": \"Do Signal Notifications work for all emails sent from Zoho CRM?\", \"a\": \"Email open and click tracking Signals work for emails sent directly from Zoho CRM records where tracking is enabled. Emails sent from external email clients (such as Gmail or Outlook) outside of CRM will not generate Signals unless the BCC feature or email integration is configured.\"}]","term_type":"Technical","glossary_related":"","glossary_links":""},"glossary_category":[1238],"class_list":["post-4014","glossary","type-glossary","status-publish","hentry","glossary_category-zoho-crm"],"_links":{"self":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary\/4014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/types\/glossary"}],"wp:attachment":[{"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/media?parent=4014"}],"wp:term":[{"taxonomy":"glossary_category","embeddable":true,"href":"https:\/\/aaxonix.com\/resources\/wp-json\/wp\/v2\/glossary_category?post=4014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}